Coalface Communications is a joint venture between Coalface Contact Centre Consulting and B-Partners Ltd, telecoms solutions providers.

Coalface Communications combines the operational experience and consultative skill-sets of Coalface Consulting with the technical experience of B-partners to provide clients with an unrivalled telecommunications brokerage service

Q.  What is telecoms brokerage?

A.  All Companies from SME to large scale enterprises use telecoms in one format or another and as they grow organically so their communications needs change.  Equipment is superseded and depreciated and so many companies meet these needs by bolting on extra equipment and services which as a short term strategy works until the next communications challenge comes along, compatibility and cost issues start to impact the company’s communications functionality and consequently their operational effectiveness.

Communications over the last 10 years has raced ahead leaving many people literally hanging on the line.  No longer do we merely talk down telephone lines; we send data and digital signals to do everything from guard our premises with CCTV to placing bets online.  Accordingly our communications networks have become more than just talking shops; they have become arterial to the very core of our businesses.  Yet many Companies have little or no idea of the state of their communications networks health and whether it is fit for purpose or merely limps along under the strain of ever increasing demands being made on it.....      

If this sounds like the challenge that you are facing then please click here to find out how Coalface Communications can help you to avoid a communications coronary......